The Institute for Advancing Careers and Talents (iACT)
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Saturday, February 04, 2012   
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PROGRAMS


  • Diplomas
  • Certificate Course
  • Cross-cutting Learning Components
  • Admissions Process

  • Call Center Industry

    In recent years, domestic and international call centers have sprouted rapidly in the Pakistani market, and there is a growing need for qualified human resources in this field. People possessing the following skills are required: outstanding customer service skills, excellent verbal and written communication skills, exceptional organizational and time management skills, above average data entry skills and ability to work closely with other team members and departments. The work environment is exciting and fast-paced with good career advancement opportunities. Call centers also offer competitive remuneration and are becoming popular work places for young people. Currently, we are offering the following certificate course. For more details, please click below.

    Call Center Agent Training
    Call Center Agent

    As a call centre operator, you would answer customer inquiries, and provide information via telephone, email, text messaging, fax and post. Employers usually prefer to hire confident people who have a good telephone manner, and speak in a clear and articulate manner. For the complete job profile, please click here

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    iACT is a Project of Habib University Foundation (H.U.F.) in collaboration with the City District Government of Karachi (CDGK).
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